You'll be welcomed aboard Golden Star Ferries by a highly trained crew ready to assist you with your every need. From 6 days up to 12 hours before departure: 50% refund or change to open date ticket. Valuables should be handed to the Pursers office for safekeeping. Book your tickets for Golden Star Ferries online with ferryconnection.com as we provide great prices and special offers! Travelled with my little 2 year old and it could not been a better experience. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93495513', '');}, 'log_autolink_impression');Heraklion had told me I should come in person to fix it (which is a two hour drive for me). First time on the Super Express and would definitely use again. Children 4 - 10 years old traveling with an adult receive a 50% discount on all accommodation types. Detailed instructions for Golden Star's web check-in procedures were given in your booking confirmation email. 6 days before departure, the same ter applies as on the paragraph above. You can book your ticket for a high-speed ferry connection from Rafina to Mykonos, Andros, Tinos, Ios, Santorini, Paros and Naxos. At the same time, they have spacious garages to transport vehicles of all types. Cancellation is not possible. You can travel with your car and keep your pet safety into the kennels. The student ID card number must be added on your reservation and presented upon boarding. Delay or cancellation of an itinerary due to force majeure (e.g. Yes, every Golden Star Ferries vessel is equipped with a specially designated kennel. Tickets can be booked in all travel agencies cooperating with our Company, in the companys central offices or via our website on the internet. Satellite TVs and WiFi are available as well. For children up to 5 years old issuing of a zero fare ticket is mandatory. The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel. Passengers should be at the embarkation area of the ship one (1) hour before departure. We contacted Golden Star ferries who informed us that indeed they changed your departure time to be at 13:45 (due to their general rescheduling). It means that you can do the web check in yourself before your trip and receive your boarding card in electronic format in order not to have to go to the port kiosk to pick it up. Superspeed ferry offers Internet Wifi in all areas. With daily return sailings, there is not an easier or better value way of traveling between the mainland and the Cyclades and as well as Crete with or without your vehicle. If your motorcycle is over 250 cc (engine capacity), choose the offer on vehicle type [MO2] in your reservation. I will recommend to book Greece internal ferry with this company. Information about ferry protocols & cancellation policies. Yes, we accept PayPal and if your debit card is issued by Visa or Mastercard then you should have no issues paying by debit card. 'Valerio' travelled with Golden Star Ferries. Or were you able to get your tickets online? Ferry crossings are scheduled on a daily basis. Looking to sip a cappuccino or dine on lunch with a sea view? I guess some people may experience something different in the summer season with boats being packed with tourists, the scorching heat and the cancellations due to the wind. I have the email from Merchant Name: WEB SUPERRUNNER. The conventional and fast vessels are running to popular routes, with up to 7 sailing departures each day. Whether you're traveling on Golden Star Ferries with a group of friends or planning a destination tour, we have everything you need to assist you with your group travel request. Reviews (35). Specially designed cabins and other facilities are available to passengers with special needs. The ship was modern, clean and comfortable. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship. Their service are reliable and Excellent. If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger. With so many Golden Star Ferries accommodation options to cull from, you can rest assured that you will find the best deal for your destination at a price that fits your budget! From 14 days to 7 days before departure: the tickets are 75% refunded or alternatively they are turned to open date tickets. [Translated from French]Apart from a little delay on arrival because of the wind, everything was good. Point collection for the Golden Miles Loyalty Program applies for the cardholder and his vehicle. My ferry from Naxos to Mykonos was scheduled for 9:15 am the office changed the ferry to 1:45 pm i missed my flight !!! During check-in, passengers are responsible for displaying their tickets and other documentation that justifies a ticket with a discount, if that is the case. The recognition for the company's services came through the "Best Passenger Shipping Company" award in 2017. Fill in the reservation number and your last name to check in and collect your boarding pass. Pets can also travel for free in a pet kennel on board. Golden Star Ferries provides daily ferry services connecting the Greek mainland port of Rafina in Athens with the Cyclades Islands. In case of loss of the ticket, it will not be replaced nor the fare will be refunded. From our website, you can book your tickets almost one year in advance. more, http://gsfwebcheckin.forth-crs.gr/step1.php?lang=en, Get answers to your questions about Greece, Entry requirements & measures for Greece 2022. Thank you for your feedback. How was your journey? Major credit cards are accepted at all facilities onboard. Direct Ferries provides a ferry timetable and price comparison, based on your search criteria, allowing you to compare Golden Star Ferries products with multiple ferry company timetables and fares in one search. Click on the searchbutton and wait to be redirected to the results page! Open tickets are valid for up to 12 months from booking date (see ticket conditions). Also, the company serves frequent crossings connecting the islands ofCyclades. Young couple holiday destinations?? detention of ship due to adverse weather conditions, etc. Please refresh your browser and try again. We remain at your disposal for any further clarification. Same thing on the way back to Rafina. 4) Vessel organisation and safety systems excellent; Getting a booking couldn't be faster and easier; all you need to do is to select your destination and your travel date. Discount for members of the Greek Armed Forces, Discount for families with 3 children (Greek certificate required), Discount for families with 4+ children (Greek certificate required), Wi-Fi is available on board (charges may apply), Snacks and beverages are available for purchase. The high-speed Superexpress is one of the biggest luxurious catamarans in Greece. The Company makes all effort to ensure that timetables are kept but reserves the right to make changes without prior notice if necessary. 'Jack' travelled with Golden Star Ferries, Lovely experience excellent staff and a great little journey, 'Rodger' travelled with Golden Star Ferries. If you can't get access to a pet kennel, you can bring a small pet along on open deck. On Ferryhopper, you can find all available offers and discounts and book cheap ferry tickets with Golden Star Ferries. With Golden Star Ferries you can take your car or jeep along and pack everything you need to explore the Cyclades Islands without any worry about excess baggage charges. The person at the ticket office in (ta && ta.queueForLoad ? I did not take a screen shot. For standard cars and jeeps up to 4.25 meters long, choose the offer on vehicle type [IX1] in your reservation. View our selection of videos of Golden Star Ferries, presenting interior and exterior views of the fleet of Golden Star Ferries. Built in 2000, a high speed catamaran with full air conditioning. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90542706', '');}, 'log_autolink_impression');Santorini. NAFTIKO PRAKTORIO SKOPELOU - Apostolis Kosifis, Call us at +30 212 000 3006. In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets value. The toilets were dirty and there was only one of them for women. F/B Superferry II is the companys original ship, with a capacity for over sixteen hundred passengers, a home cinema room, luxurious lounges and plenty of open deck space. The vessels of Golden Star Ferries have a modern design and various seat types are provided in their lounges. Then you will still have the opportunity to decide which ferry you want to take. Complying with the National Law 3730 of the Greek Ministry of Health, as from 1st July 2009 smoking is strictly prohibited in all enclosed public areas, as well as the vessels cabins. After sailing the entrance to the vehicle station is forbidden. Golden Star Ferries operates seasonal ferry services in Greece, connecting the mainland with the Cyclades Islands in the Aegean Sea, an archipelago which includes the popular holiday destinations Mykonos and Santorini. The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities. Golden Star Ferries is a dynamic ferry company with 2 modern conventional and 3 high-speed ferries sailing on the Cyclades route. All Golden Star Ferries cabins are equipped with air conditioning, comfortable clothes storage and individual shower room. The crew was always polite and smiley. An easy guide with Schedule details and updated Routes, Tips and recommendations on how to book your Ferry Ticket with Golden Star Ferries. In case of non-compliance, the passenger will not be allowed to embark and the port authorities will be notified on the event. It has airplane seats, kennels for small animals and satellite TV in all areas of the ship. There is a range of Golden Star Ferries accommodation options to choose for a day crossing to yourarrival port. In any other case, your reservation will be canceled automatically. Early booking, auto club membership etc) that is provided by Golden Star Ferries, is automatically considered! Find an overview of all Golden Star Ferries connections from Athens, Ios, Santorini, Mykonos, Naxos, Andros, Paros and Tinos. If not what? I am sure that would work but this morning I called the Golden Star Ferry office at +30 212 222 4000 and a woman there sent me the reservation number as soon as I gave her the order ID. I don't know where to start my Greece trip planning from! They also have garages, facilities that are suitable for passengers with disabilities, cabins for pets, shops, play areas for children and cafeterias. Have you looked in your "spam" folder? Is a cruise to Greek islands a great way to explore the country? The ferry from Mykonos to Naxos was delayed, no information, no explanation or even a word of apology. Weve partnered up with Booking.com to offer you the best prices on hotels, villas and rooms. Golden Star Ferries is a Greek ferry company founded in 2011. Golden Star Ferries offers comfortable ferry crossings between the port of Rafina in Athens and the Cyclades Islands. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92246773', '');}, 'log_autolink_impression');Santorini through https://tickets.goldenstarferries.gr and I haven't receive any information of how to collect the tickets, only a receipt of payment. Travel to the charming Cyclades Islands of Tinos, Andros, Santorini, Ios, Mykonos, Paros and Naxos with safety, speed and modern comfort. Infants up to 4 years old must be assigned as a passenger type 'Child' on a selected cabin accommodation. Compare Golden Star Ferries timetables and prices now with all alternative ferry operators before booking your ferry ticket to ensure you get the best option for your ferry trip. The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major. Complying to EU Directive 98/41, for safety reasons, a name list of the passengers is mandatory for all itineraries; name of passenger, gender (male, female), age range (adult, child, infant), Type and Plate number of the vehicle, if there is one, are mandatory to be registered on the ticket. Will definitely be travelling with this company again. Also, Golden Star Ferries offers a 30% discount for any destination on the return tickets for the same day trip, provided that tickets are issued at the same time. That's why we take great care to provide quality services in collaboration with our partners/providers. Approved by the Hellenic Ministry of Mercantile Marine This number let me check in online and get the boarding passes. We will do our best to respond within 48 hours. Golden Star Ferries also come fitted with a full range of amenities, such as onboard Internet access, an open deck bar for smokers, onboard satellite television, a home cinema room and message relax chairs. Here you can see some of the passenger categories eligible for discounts: Note: infants and children up to 4 years travel for free on routes operated by Golden Star Ferries. If they have been converted to open date ticket, there is a 50% cancellation fee. Discount is valid for both passengers and vehicles. From 12 hours before departure to upon departure time: the tickets can not be cancelled or turned to open date tickets. For any information after disembarkation, please contact the Companys central offices. Where are Athens Questions? Golden Miles Loyalty Program is the frequent traveler program of Golden Star Ferries that offers travelers innovative ways to earn and use award points. If you're traveling with 25 or more people, please send us an email or contact our Customer Support Team at + 30 2810 234 600, and provide the name of the person to be contacted, a preferred telephone number, the number of passengers and vehicles, travel dates, as well as a departure and destination port. Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments. After embarkation, disembarkation is only allowed under the permission of the ships authorized personnel. Boasting one of the most contemporary fleets in the Aegean, with operations beginning in 2011, the Golden Star Ferries ships are well suited to the modern day traveller, focussing on speed, safety and reliability. The company was founded in 2011 and its fleet currently consists of 2 vessels (a conventional ferry and a high speed one). Children are considered minors aged 5 to 10 years old and infants from 0 to 5 years old. Photos| Passengers may smoke in the designated areas on the open outer decks, Tickets can be cancelled only in the travel agencies where they were issued, providing the original tickets. For the quality of its services, the company received the "Passenger Line of the Year" award by Lloyds International Organization in 2017. Super Ferry 2 from Rafina to Paros and then Super Runner from Naxos to Rafina. Passengers travelling with a pet should hold their pets updated health documents and are responsible for the pets care, safety and hygiene. Highly impressed by both voyages with Golden Star Ferries i.e. They have different types of lounge seats, such as the economy and business class. We want you to enjoy every minute of your journey. The transportation of explosives, incendiary and dangerous in general materials is forbidden. Acquired in 2016, F/B Superferry has undergone a complete renovation, leading the way in standards of maritime travel within in the Cyclades. The vehicles passengers have to get out of them before their shipment aboard. I am having these same problems now with the booking form heraklion to santorini. It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials. The crew was always polite and smiley. Visit our offices or call us night or day, Get your ferry reservation in 4 minutes or less, For all the ferry companies. Lucky me that I did a print shot of the booking confirmation, and that was all I needed to get the tickets! The crew were really helpful and kind. I absolutely do not recommend booking tickets here. Golden Star Ferries operates ferry crossings from Rafina to the Cyclades islands all year round. Fast and easy boarding. Lost ticket data can be found at the issuing agency and should be sent by fax to the companys central offices. Just buy your tickets in (ta && ta.queueForLoad ? In summer the port can be chaotic, so you have to arrive at the port at least one hour before your departure. Booking was made online from France, and there were no bad surprises when we were on-site. Hello, I bought my tickets from mykonos to (ta && ta.queueForLoad ? Passengers traveling with pets MUST carry a valid EU Pet Passport with them. 5) Scheduling of service excellent. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90542378', '');}, 'log_autolink_impression');Golden Star Ferries website? Good luck, This is the version of our website addressed to speakers of English in the United States. Open date tickets are valid for one year from the issuing date. Golden Star Ferries has facilities for people with disabilities such as adapted seats, elevators, ramps, wheelchairs and cabins. You can take you furry little friend along in a limited number of external pet cabins on Golden Star Ferries. The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force. Any reduction or a reduction combination (e.g. Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 01-06-2020. The ticket is issued in the passengers name, is personal and non-transferable. Compare & save, Member of The Greek National Tourism Organisation, Discover the Destinations of Golden Star Ferries. The passengers should carry with them objects that they need during the travel. Please keep in mind that pets are not permitted in indoor public areas on a Golden Star Ferries ferry. 14 days before the departure, the tickets are fully refunded or turned to open-date tickets or they are changed to another day. We have the tips and tools you need for a smooth ferry trip if youre booking as a group, traveling with a caravan or camper, or vacationing with your favorite pet. Does anyone have experience with the e-Ticket system now being advertised on the (ta && ta.queueForLoad ? [Translated from French] Office staff very rude. Golden Star Ferries | Online Booking System. You have been added to the directferries.com mailing list. Cancellation of itinerary: in case of cancellation, tickets are no longer valid and should be replaced with new for the next scheduled departure with available seats. Golden Star Ferries has a selection of conventional and high-speed ferries sailing to a variety of destinations.On Golden Star Ferries, not only will you enjoy relaxing in comfortable surroundings and great dining options, you will find Golden Star Ferries team that will offer you the warmest welcome as they will sailing with you.Get to know Golden Star Ferries fleet of ferries, see photos and descriptions and choose the ship type that suits your requirements! Using our web platform, you will be able to find real-time availability, compare different accommodation categories and book your tickets withGolden Star Ferries. Table of Contents: Fleet| Is It Safe To Travel To Greece After Riots? Choose a port to learn more about the sailing frequency and travel times of select routes. advise needed. I travel a lot, but this is the first time I experienced such arrogance. The company has a wide range of facilities for passengers such as shopping areas, children play areas, satellite television and a coffee shop. The tickets were supposed to be electronic, but that's a lie. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. Permanent residents of islands (holders of Unique Islander Number), People with disabilities and their accompanying persons. The drivers are obligated to load and unload their vehicle. I've tried to check in and that was a problem - had to try several times before it allowed me to check in and now I can't collect the tickets. Copyright 2022ferryconnection.com GP | All Rights Reserved. The Golden Miles Loyalty Program card number must be added on the cardholder reservation in order to earn points. of new ticket purchased and a copy of that ticket. You can go 2 hours before your departure to a central agency of Golden Star Ferries and get your tickets printed. It offers special pet warehouses, The boats are spacious and mostly on time. Open date tickets: Open date tickets are refunded without cancellation fee only if issued originally as open date tickets. 5 star all inclusive for honeymoon - any suggestions? You can travel with your car and with your pet. Please note that when you book e-tickets this does not mean that somebody sends you the tickets / boarding cards via email automatically. No complaints. The fare does not include catering. It connects Rafina to Andros, Tinos, Mykonos, Paros, Ios and Santorini. Internet Wifi in all areas and garage. Upon boarding you'll need to present your Golden Miles Loyalty Program Card. Passengers traveling with their pets are required to have their pets valid health documents with them and are responsible for their pets health, safety and hygiene. Open date tickets are not valid for embarkation unless replaced by new tickets with the date of departure. During Orthodox Easter period, Holly spirits days and the whole August month , tickets are refunded without cancellation fee or they change to open date tickets 14 days before departure. General Information| t has full air conditioning, cabins for pets and playground. The Company reserves the right not to allow embarkation to passengers that fail to present their travel and identification documents. The ferry company Golden Star Ferries has its base in the port of Rafina, which is the second busiest port of Attica that is also situated closest to the airport of Athens, Eleftherios Venizelos. 50% discount is valid from September 1st - June 30th for students attending universities in Greece, open universities in Greece and technical colleges in Greece. On arrival, it was the hustle and no one controlled the people to tell them where to go for the exit. the boat had a delay the company kept us informed via email. Ticket issuing on board is prohibited; to avoid any inconvenience, all passengers are requested to book their tickets and have them before departure. In addition, if you don't use an e-ticket you can print off your ticket at one of these central agencies. Children from 5 to 10 years old enjoy special rates of 50% off on the regular fare. Golden Star Ferries offer connections between the Greek mainland and the most Cyclades, allowing passengers to experience comfortable and quick travel across the Aegean Sea.Get Golden Star Ferries schedule details with routes & timetables, arrival and departure timing and availability of accommodation. Please note: prices rise as space becomes less available. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92661585', '');}, 'log_autolink_impression');Mykonos - Paros). Built in 2002, a high speed catamaran with full air conditioning. Answer from Ferriesingreece.com Please find all available ferry routes below. Travel from Rafina port to the Cyclades Islands with Golden Star Ferries. Superferry offers you an organized trip. Find out all the ways to get the answers you need. lso you can enjoy your trip in the open deck bar and you can have Wi-Fi everywhere. Please send us an email. Start preparing your suitcases, we wish youa pleasant ferry ride! We will be travelling from Santorini to Paros on Wednesday 6 June. Golden Star Ferries started its operation in 2011 with one ship and the company has managed to establish itself among the largest companies, now has 4 modern ships. For health reasons, pets are not allowed in indoor public areas or cabins others than those designated for them. Buying Blue Star ticket Kos prior to 22.30 departure. From our website, you can book your ticket up to one hour before your trip. The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter. Beginning of June not a single ferry will be full. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92318886', '');}, 'log_autolink_impression');Golden Star Ferries. Golden Star Ferries can carry up to one thousand passengers at once while giving passengers a choice of staying in an Economy or Business numbered seats as well as in a super economy deck seats. The staff was not overly friendly, but fine. The trip went well despite the delay; In Tinos, however, the boat filled up and people took up any place and there were several altercations between people without much follow-up by the staff. A high speed catamaran built in 1998. The company connects the second largest port of Attica, Rafina with the Cyclades, meeting the requirements of these islands. I'm having the same problem - I can't download my e-tickets so that I can print them and we are travelling in a week. We are sorry to hear about the delays you faced during your trips. Sorry, our offices are currently closed. But no tickets. Getting cash from ATMs - Warning! For safety reasons, all passengers and their belongings are liable to control. It offers Wi-Fi and satellite TV in all areas of the ship. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip. It connects the ports of Piraeus and Rafina to Andros, Tinos, Mykonos, Naxos, Ios, Santorini, Milos, Folegandros and Paros. Advanced boarding is recommended to reserve a pet kennel on a Golden Star Ferries ferry. Important: Passengers are kindly requested to contact the companys offices in case of delay due to adverse weather conditions in order to stay updated on the new time of departure. The only little "snag" is we thought we had to fill in a form about COVID symptoms, and it turned out that we didn't have to, this formality had been cancelled (not that it mattered much, on the contrary). The company supports electronic tickets. Check-in of tickets upon embarkation and during the trip is conducted by the ships inspecting officers. As the number of cabins is limited, it is recommended to book a cabin or a kennel for your pet in advance. Tickets cannot been cancelled or changed to open date after vessels departure. Also, some of the most popular ferry routesare: The Golden Star Ferries fleet consists of 1 conventional ferry and 1 high-speed ferry. There are snack bars onboard and the seats are very comfortable and easy to find. THere is another phone number on their website that didint work (a ticket reservations number) but the general information number did. Unaccompanied pets can not be embarked. Complying with P.D 3 709/2008 of the Greek state, passengers should be on the embarkation area 30 minutes, or 1 hour if they travel with a vehicle, before departure. Pet owners are responsible for their pet's feeding and hygiene at sea or in port. http://gsfwebcheckin.forth-crs.gr/step1.php?lang=en. With the email with the transaction ID it should be no problem to get your tickets in any ticket office that sells tickets for (ta && ta.queueForLoad ? Dogs should always be on a leash and wear a muzzle when circulating on the ship. Have you taken a ferry with Golden Star Ferries? 3) Allocation of seating (Super Runner) and travel comfort excellent; Traveling to GreeceIs it safe right now.? I have not received any tickets. Add or drag&drop the component(s) inside the, Numbered seating lounge with airplane seating, Numbered seating lounge with airplane seating in SuperSpeed. Find all Golden Star Ferries ferry timetables and connections, compare prices and book your e-ticket in just a few clicks. The boarding process (including scanning our COVID passes) was quick and efficient. Infants up to 4 years old traveling with an adult on Golden Star Ferries receive free passage on 'Deck' and 'Business Class'. Also in all Golden Star Ferries there are cabins for disabled passengers. The main goal of the company is to provide high-quality services and safety to its passengers. I looked at the Spam but the tickets were bought more than 30 days ago. Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping. For your tickets, Golden Star Ferries supports electronic tickets and offers discounts to certain categories of passengers. Website: https://www.goldenstarferries.gr, Piraeus, 4, Astigos Str, Karaiskaki Square , Greece, Rafina, Port of Rafina (next to fish market), Greece, Heraklion, On the right side of Heraklion port - opposite the ferry departure point, Greece, Heraklion, 9, 25th Avgoustou str , GREECE, Milos, Adamas Milos, Greece - Oposite the Dock, Mykonos, New port (Tourlos Port) at the quay, Greece, Naxos, Protopapadaki str.- (waterfront), Chora, Greece, Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece, Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece.

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